Shipping

Shipping Policy – Harriet and Cole | Sydney

By making a purchase on our website, you agree to the terms outlined in this shipping policy. Please read it carefully before completing your order.

Processing Time:

All orders are processed within 24–48 business hours after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times:

Once your order has been processed, delivery typically takes between 3–16 business days, depending on your location. We offer worldwide shipping.

Order Cancellation:

Due to our automated processing system, orders cannot be cancelled once placed. Please ensure all information is correct before completing your purchase.

Possible Delays:

While we aim to process all orders as quickly as possible, delays may occur due to the following factors:

High order volume: During peak periods or promotional events, processing and shipping times may be longer than usual.
Unforeseen circumstances: Natural disasters, pandemics, or other unexpected events may impact shipping times.

We appreciate your patience and understanding in such cases.

Shipping Costs:

Shipping costs are calculated at checkout based on your location and the weight of your order.

Tracking Information:

Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.

Customs and Import Duties:

For international customers, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the buyer and are not included in the purchase price.

Incorrect Shipping Information:

Please ensure that your shipping address is correct at checkout. Harriet and Cole | Sydney is not responsible for delays or additional costs caused by incorrect or incomplete shipping information.

For any questions regarding your order or shipping, please contact us at contact@harrietandcole-sydney.com

Thank you for shopping with Harriet and Cole | Sydney!

We appreciate your support and will do our best to deliver your order as quickly as possible.